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KingstonCare

Service Reimbursement KingstonCare

KingstonCare is a free, comprehensive suite of tools and services designed to support your business and reduce any potential server downtime.

If a server or workstation with Kingston® memory installed requires service as a direct result of the Kingston module, Kingston will reimburse the service provider, customer agent, or end user/end customer for billable charges related to the event.

  • Service Cost Reimbursement
  • Checks sent monthly
  • Quick online claim forms

End users: KingstonCare guarantees that you are covered while using our memory in your server or workstation environment. Kingston will work with your reseller and service provider to amend your service level agreements to include Kingston memory, or we will work with your reseller and our contracted service providers to provide you with the service level required to meet your existing service agreements. If your company is a self-maintainer, Kingston will work with you to customize a service reimbursement plan to cover inter-company charges. Contact your Kingston representative or your reseller today to find out how you can add service reimbursement to your Kingston memory.

Resellers: KingstonCare is an additional guarantee you can offer to your customers when selling Kingston products. Kingston will reimburse you for service calls directly related to Kingston memory, or send out one of our contracted service providers if required. The process will be seamless to your customers. Contact your Kingston representative to find out how you can get the added benefit of service reimbursement.

Visit our contact page for contact numbers.

Are you a member of our preferred reseller program (U.S. Customers Only)? Please visit www.kingston.com/reseller to apply for service reimbursement.

Are you a service provider that would like work with Kingston? Please contact our Techical Support Management staff for program details at serviceprovider@kingston.com

Note: This Service Reimbursement offer applies only to Kingston's family of System-Specific Server or Workstation memory for use in branded OEM deemed servers. Kingston ValueRAM® and HyperX® modules are not included in this offer.